FAQ
New to Therapy… what should I know?
Your initial appointment will be very similar to that of a Doctors office visit, and will include completing the appropriate intake forms, if they have not already been completed prior to your appointment. During your first session, be prepared to be asked a multitude of questions to assist the clinician in getting to know you better. You will be asked about your current symptoms, what brought you to therapy, what do you feel is wrong with your life, and some questions about your past, which could include your details about your family, relationships, education, social life and employment history. These questions could also focus on your past and current behaviors, thoughts and feelings. The initial visit is a period for you and your therapist to get to know each other and get an idea of how to proceed. Future visits will be more therapeutic in nature.
Keep in mind that psychotherapy usually requires multiple visits, so don’t expect any instant solutions to your problems the first day. Therapy is about equipping you with life-long solutions and not a quick fix. You and your therapist should also come to an agreement about the length of your treatment, methods, methods to be employed, and ins and outs of patient confidentiality.
Depending on the issues and your therapy goals, therapy can last a few sessions or several weeks or years. In addition, some insurance plans only cover a set number of sessions in a given year, so you may need to factor in those limitations and/ or work with your therapist to come up with a payment plan.
Is counseling Confidential ? Will my information be kept private?
In most cases, we are required to keep information discussed during therapy private. However, confidential information can be disclosed with written permission of the individual.
Due to the duty to warn law, a therapist is required to breach confidentiality if a client poses an imminent threat to themselves, the therapist, or a third party. The information must be divulged to a person capable of taking action to reduce the threat, for example, a police officer. In addition, therapist’s are mandated to report any suspected and confirmation of abuse to a minor, disabled individual or an elderly person.
Mindful Monarch Therapy & Consulting does not provide psychoactive or controlled substances. We do not conduct “underground” (illegal) psychedelic services. Please use your discretion to ensure our services meet your needs.
Patient Rights, Records Access, and Complaints
Texas Health & Safety Code §181.105 – Effective September 1, 2025
Your Right to Access Your Health Records
You have the right to request access to your health records, including obtaining copies of records maintained by this practice, in accordance with Texas law and the Health Insurance Portability and Accountability Act (HIPAA).
How to request your records:
Submit a written request by email or through your client portal.
Requests may be made by you or your legally authorized representative.
Records are typically provided within the timeframes required by state and federal law.
Reasonable fees may apply as permitted by law.
If you have questions about accessing your records, please contact this practice directly for assistance.
Questions or Concerns About Your Care
If you have questions or concerns about your services, records, or privacy, you are encouraged to contact this practice first so we can address your concerns directly.
Licensing & Disciplinary Authority
This practice is regulated by the Texas Behavioral Health Executive Council (BHEC).
Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov
Phone: (512) 305-7700
License Lookup & Board Information: https://bhec.texas.gov/license-verification
Filing a Complaint
If you wish to file a complaint regarding professional services provided by this practice, you may do so with the Texas Behavioral Health Executive Council.
How to file a complaint:
Visit the BHEC complaints page: https://bhec.texas.gov/complaints
Follow the instructions for submitting a consumer complaint
You may file a complaint regardless of whether you have first contacted this practice.
Accessibility
This information is available on our website and in our office to ensure transparency and access to your rights under Texas law.
If you need assistance accessing this information or would like a printed copy, please let us know.
Relationship to HIPAA
This notice is provided in addition to this practice’s Notice of Privacy Practices, as required by the Health Insurance Portability and Accountability Act (HIPAA). Nothing in this notice limits your rights under HIPAA or applicable federal law.
This notice is provided in compliance with Texas Health & Safety Code §181.105.